Mike Palackdharry is an accomplished commercial executive with more than 30 years of experience spanning corporate strategy, enterprise sales, business development, strategic partnerships, innovation, and go-to-market execution across Fortune 500 organizations and high-growth technology companies.
As Chief Commercial Officer of Custom Health, Mike leads the company’s commercial strategy and growth initiatives, helping expand adoption of its medication management platform across providers, health plans, government programs, and strategic partners. He brings particular expertise in translating complex technology into scalable solutions, developing differentiated business models, and building partnerships that connect technology more effectively into healthcare delivery.
Prior to joining Custom Health, Mike served as Chief Executive Officer of Healent Health, where he focused on using technology, automation, remote patient care, and clinical intelligence to create more connected models of care. Earlier in his career, he served as CEO of Aquiire, a procurement technology company acquired by Coupa Software, and held senior leadership roles with Convergys, Nationwide Energy Partners, Limelight Networks, and AssureCare. He has also served as a Venture Partner with Refinery Ventures and advised emerging technology companies on strategy, commercialization, and growth.
Mike’s commitment to healthcare is also personal, shaped by his experience as a longtime caregiver for family members living with serious rare diseases. He is particularly passionate about the role pharmacists can play as part of the broader care team, combining medication expertise, frequent patient engagement, clinical insight, and technology to help improve care between traditional clinical encounters.
Mike earned a B.A. in Mathematics and Physics from Illinois Wesleyan University, where he was a varsity baseball letterman.
