Platform
The Infrastructure That Turns Medication Data Into Action
Care is complex. Medication plays a central role.
Custom Health connects pharmacy, in-home technology, and clinical oversight to create visibility into how medications are used and experienced at home. That visibility helps identify issues earlier, coordinate care more effectively, and support better outcomes.
one connected system
AdhereNet® connects medication preparation, administration, patient engagement, and clinical oversight in one continuous flow.
AdhereNet®
The Shared Platform Behind the System.
AdhereNet® brings together pharmacy activity, device data, patient engagement, and clinical oversight into one shared view of therapy over time. AI-enabled workflows help surface patterns, prioritize clinical review, and support earlier intervention.
One connected system — not disconnected tools and services
How the system works
Each step informs the next.
1. Medication is prepared with structure
Pharmacy infrastructure and central fill coordinate packaging, verification, and delivery to support safer, more consistent medication use.
2. Medication use is captured at the point of care
Devices like spencer® and PatchCap™ capture dose activity, patient reported inputs, and medication-use patterns at home. Additional devices, such as blood pressure monitors and glucometers, provide added clinical context.
3. Data is unified in AdhereNet®
Medication activity, patient engagement, and health signals are brought together into a continuous longitudinal record.
4. Clinical teams interpret and act
Pharmacist-led clinicians review patterns, engage patients, and coordinate with providers when intervention may be needed.
5. Care is continuously informed
Each interaction strengthens visibility into therapy over time, supporting better coordination and ongoing care management.
Platform components
The infrastructure behind the model.
AdhereNet®
The intelligence backbone connecting every component.
Pharmacy Infrastructure
Owned and operated pharmacies supporting medication preparation, fulfillment, and coordination of care.
In-Home Devices
Connected technology that captures medication use, engagement, and patient signals at home.
oneMAR® (Facility integration)
Unified medication administration workflows for facility-based care environments.
Clinical Services
Pharmacist-led oversight that turns visibility into intervention.
Why this works
Infrastructure, not fragmented services.
Integrated by design
The platform was built as one connected system, from medication preparation through clinical action.
Visibility with action
Data alone does not improve outcomes. Clinical oversight enables earlier intervention and coordination.
Built to scale
The infrastructure supports consistent workflows and repeatable outcomes across populations and care settings.
Evidence of impact
A peer-reviewed study demonstrated medication adherence rates of 98% using this integrated model.
Explore Outcomes →See the model in practice
See how pharmacist-led oversight turns visibility into action.
Explore Clinical ServicesSee how this applies
Explore how Custom Health supports medication management across care settings.
Explore solutions